Mobbing: A theoretical model quantifying factors affecting the role of women executives in the institutions of public education in Mexico

Resumen

From a comprehensive review of the state of the art about mobbing, the models used on its quantification were identified.The data analysis concluded that there is a variety within variables used to measure the phenomenon; it stands out that none of them considers the emotional intelligence variable, northe models’ little gender orientation in organizations, particularly in public higher education institutions, despite being anotorious sector with a high rate incidence of the phenomenon. A diagnosis was made at Instituto Politécnico Nacional (IPN) Higher Education Institutions (HEI) which revealed that there are some variables that could be mobbing causes. The research field analysis allows proposing a theoretical model about mobbing among IPN civil servant women. This is a descriptive-explanatory research. This model integrates emotional intelligence and victims’ and bullies’ personality as determining variables.