Abstract
IN THOSE FIRMS WHERE THE HUMAN RESOURCES AREA IS NOT MANAGED BY AN APPOINTED EMPLOYEE, THE ENTREPRENEUR (OWNER) USUALLY HIRES AN ADMINISTRATOR TO COORDINATE THAT INNOVATIONS WHEN IT COMES TO PRODUCTS, SERVICES OR PROCESSES, AND THE ADOPTION OF NEW PROFESSIONAL ROLES PLAYED BY THE EMPLOYEES. HOWEVER, THE DUTY OF THIS ADMINISTRATOR BECOMES TOUGHER WHEN HIS OR HER INTERVENTION IS BASED ON THE SETTLEMENT OF AGREEMENTS AMONG PERSONS AND GROUPS WHO PERCEIVE DIFFERENTLY THE EVOLUTION OF THE PROFESSIONAL ROLES THAT ALLOW INNOVATION TO FINALLY TAKE PLACE. TO PROVIDE AN ANSWER TO THESE QUESTIONS, IN THIS ARTICLE WE PROPOSE AN ORIGINAL TOOL OF ANALYSIS© 2018, Facultad de Contaduría y Administración, Universidad Nacional Autónoma de México. All rights reserved. Publication of the article implies full assignment of property rights (copyright) in Journal of Contaduría y Administración. The publication mreserves the right to total or partial reproduction of the work in other print, electronic or any other alternative means, but always recognizing its responsibility.
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