Keywords
bullying
harassment
workplace violence
workplace aggression
How to Cite
Abstract
The importance of this paper lies on the identification of thecomponents of mobbing behavior at the maquila industry. Althoughthe mobbing factor has been widely studied, studiesmade in the outsourcing industry in Mexico are scarce. Theaim of this research was to diagnose the degree of mobbingthat the surveyed employees showed as well as individual differencesamong the employees that suffered this problem. Thispaper applied the Cisneros inventory. The authors tested theoriginal 43 item version with data collected from a sample of150 direct employees working at a maquila production centerfor Radars and GPS Instruments in Ensenada, Baja California.Even though results show low levels of mobbing since only8% of the surveyed employees experienced high degree of theharassment, 138 of the surveyed employees have suffered atleast one of the mobbing behaviors from coworkers in the lastsix months. Correlations showed high significance between thevariables of the model.© 2018, Facultad de Contaduría y Administración, Universidad Nacional Autónoma de México. All rights reserved. Publication of the article implies full assignment of property rights (copyright) in Journal of Contaduría y Administración. The publication mreserves the right to total or partial reproduction of the work in other print, electronic or any other alternative means, but always recognizing its responsibility.
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